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| Faq's |
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How long does an ELUMA cartridge last and can it be refilled before it needs to be disgarded?
An Eluma cartridge is equivelant to a pack of cigarettes. Since Eluma cartridges are pre-filled with .90ML of liquid and are sold for $1 or less per cartridge, the resulting cost savings of refilling them yourself is minimal at best. You will find that Eluma smoke liquid flavors are the absolute best.
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How much liquid does an ELUMA cartridge hold compared to other models on the market?
Each Eluma cartridge comes pre-filled with the largest amount of smoke liquid on the market. .90ML to be exact. That's over 3 times more than most other brands on the market especially those "super-mini" ones.
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How many cigarettes is an ELUMA cartridge equivelant to?
Everyone has different smoking habits and where one smoker may find an ELUMA cartridge is equivelant to over a pack of cigarettes another may find this same cartridge is only equivelant to just a single pack of cigs. There are ecigarette companies are out there making false claims about their cartridges holding the equivelant of "15" cigarettes when in actuality most of these so called "super-mini" e-cigarette cartridges are the equivelant of about 5 cigarettes if you're lucky. As we stated above, ELUMA cartridges come pre-filled with more than TRIPLE the liquid of most other brand ecigs that results in a single ELUMA cartridge being equivelant to 1 pack of cigarettes or more depending on your smoking habits. IE: How much of the cigarette you smoke, how long it takes you to smoke a cigarette, etc.
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How much liquid is equivelant to a pack of cigarettes?
If you've read the above FAQ then in comparison, each ELUMA cartirdge comes pre-filled with .90ML of liquid. You can deduce from this that is equivalent to AT LEAST 1 pack of cigarettes if not more based on your smoking habits.
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How long does ELUMA stay charged?
GOOD QUESTION!! Since we are dealing with the law of averages, the average length of a charge held by the ELUMA for a 1 pack a day smoker is approxiametely 6-8 hours. For instance, if my ELUMA was charged overnight and is full in the morning it will last me on average from 9am to around 5pm at night. Then you simply switch to your other charged ELUMA battery to keep on vaping! The life of an Eluma Battery & Epack depends on the amount of times the user charges it. An Eluma Battery & Epack can be charged up to 200 times each. For some that is a month of use, for others up to 6 months or more. It all depends on how much you use Eluma.
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What are the ingredients in the smoke liquid?
Another very good question. There has been debate as of late by the "powers that be" regarding this. Let us assure you right now that THERE ARE NO SUBSTANCES IN THE ELUMA LIQUID which has been proven to cause cancer!!!! YES YOU HEARD CORRECTLY. We are on record stating this because we have contracted with an independent laboratory to continuously test samples of our products to maintain quality control and product integrity. WE WILL NEVER SELL SMOKE LIQUID OR FILLED CARTRIDGES THAT HAVE ANY ROGUE INGREDIENTS IN THEM!! That would defeat the purpose of ELUMA wouldn't it? The ingredient list in lamens terms is as follows:
91-94% Propylene Glycol(AN FDA APPROVED SAFE FOR HUMAN CONSUMPTION SUBSTANCE. Some examples of its use are: To deliver medication orally in hospitals. In certain Asthma inhalers. In theatrical fog machines.)
0%-1.6% Nicotine(As is known to be a stimulant and has also been proven to be addictive. Used in moderation is not lethal and is legal for human consumption.)
.9% Lactic Acid(Also known as milk acid, is a chemical compound that plays a role in several biochemical processes and used in various medicinal applications for delivery purposes.)
1.8% Flavorings(The same substances used to flavor all sorts of food products on the market today.)
4.5% Alcohol(NO YOU CANNOT GET DRUNK FROM USING ELUMA, The amount of alcohol in the liquid is negligible.)
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How big is ELUMA?
While many ecigarette companies market "how small" their ecigarettes are trust us when we say SIZE DOES MATTER. The smaller the ecigarette, the faster the battery dies, the less liquid you can fit into a cartridge and so on. While initially a super mini sized ecigarette is visually appealing, it will lose its usefulness very quick. ELUMA is 110MM long and around 9.2MM wide. ELUMA is not the largest ecigarette nor the smallest, ELUMA IS SIMPLY THE BEST!
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Does ELUMA produce smoke?
No obviously that would be detrimental to your health which is one our main concerns. The "smoke like" effect is merely vaporized smoke liquid. See the FAQ on what the ingredients of smoke liquid is.
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Who can purchase ELUMA?
Although there are no laws preventing the sale to minors, we feel it our duty to only sell ELUMA to adults 18 years of age or older. THIS IS OUR POLICY AND THERE ARE NO EXCEPTIONS! Also, we currently do not ship outside of the USA nor to states which have laws prohibiting the sale if applicable.
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Where is ELUMA available for purchase?
ELUMA is available for sale to US residents only. At this time we only ship to the US.
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How long does it take to recharge ELUMA?
A fully discharged ELUMA battery can take up to 2 hours to charge completely.
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How much Nicotine is in each cartridge?
The beauty of ELUMA is you can purchase cartridges in a variety of nicotine strengths. ELUMA is available in the following 4 strengths: 16mg, 11mg, 8mg, 0mg. Perhaps you are a 1 pack a day smoker and you want to completely rid yourself of tobacco use all together, then in that case you may want to consider using 16mg. A half a pack a day smoker can get away with the 11mg. A less than a half a pack you can use the 8mg and if you just want the look and feel of smoking without nicotine then go with the 0mg.
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Can ELUMA be used to as a smoking cessation option?
Although we make no claims that ELUMA can be used to stop smoking, most ELUMA users do stop using tobacco all together. ELUMA has not been tested as a smoking cessation method, but it is clear that using ELUMA can completely substitute your tobacco habit. ELUMA is also available in non-nicotine for those smokers who want to completely remove their nicotine intake while still allowing them to satisfy their desire to smoke.
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Is my purchase secure?
100% Secure ordering all day every day using your credit card with our state of the art secure online processing. We take our customers privacy and security seriously. Therefore your information will never be shared with anyone or sold to any 3rd parties.
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How long does an Eluma "atomizer" last?
Eluma atomizers are built to last. Keep in mind that although our atomizers are the best quality, they still can be misused and as a result burnt out. An atomizer is not meant to be used without a cartridge or liquid present. Therefore it is crucial to change cartridges when you detect a drop in vapor production. A drop in vapor production simply means your cartridge is close to empty and therefore little or no smoke liquid remains.
Atomizers are designed to be maintenance free but some Eluma users have found that regular basic cleaning & blowing out of the Eluma atomizers have extended the atomizers life many months. The typical life expectancy from an Eluma atomizer is usually AT LEAST 2 months for a very heavy user and 6 months or more for a very light user.
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Are Eluma components compatible with other brands?
ELUMA BATTERIES, ATOMIZERS, CARTRIDGES & CHARGERS ARE NOT COMPATIBLE WITH OTHER BRANDS. DO NOT ATTEMPT TO CHARGE AN ELUMA BATTERY WITH ANY OTHER BRAND CHARGER. DOING SO WILL CAUSE YOUR ELUMA BATTERY TO FAIL AND WILL NOT BE COVERED UNDER WARRANTY.
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What kind of warranty do Eluma products have?
Eluma products are warranted for a period of 1 year from the date of purchase that they are free of material and workmanship defects. While our warranty is clearly not a guarantee that a cartridge, battery or an atomizer will last for a period of 1 year, some misconception as to how a warranty is defined does occur. Let's be clear though so there is no misunderstanding.
Components, specifically a $14.95 Eluma battery and a $9.95 Eluma atomizer, will typically expire from normal use in less than 1 year. Much faster for heavier users than more light users but none the less in most cases you can expect to purchase replacement batteries and atomizers within a year. As you may have already read, Eluma batteries can accept up to 200 charges before they require replacement. That simply means if a battery has expired from normal use, being charged the alloted 200 times, you will need to purchase another. Atomizers are another component that will expire with time from normal use. Some Eluma users find their atomizers last 6 months or more and some find they only last a month or so. The main determining factors for atomizer and battery lifespan is mainly how much you use Eluma and specifically for atomizers, how diligent you are with changing your cartridges.
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